Request for feedback is an empty request if there is no follow-up. Two things have to happen at the minimum if people are to believe that you value their opinions and that they should take the time to be thoughtful when giving them.
1. Communicate the results of the input provided. How many people responded? What important points were shared? What did they favor and what were their concerns? What percent were satisfied with what element? What percent were dissatisfied? What are the essential learnings from the feedback?
2. Use the feedback results to improve the next event, activity, etc. The next time a similar event, effort, activity, process, etc. occurs, ensure that the feedback from the previous event has been taken into consideration. Sometimes, things go well, feedback is positive, and nothing needs to change the next time. But the feedback should always be acknowledged, and where change is indicated, it needs to happen.
As the principal, your objective is to ensure that the people at your school (students and adults alike) are committed to reflection and analysis, to providing their best thinking on behalf of the school because only they can make it the best learning place ever.
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